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Kelnixa Falxar

Mobile App Testing Excellence

Cookie Policy

How Kelnixa Falxar uses cookies and tracking technologies

What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit. Some cookies are essential for our mobile app testing platform to function properly, while others help us understand how you use our services so we can make improvements.

At Kelnixa Falxar, we use cookies to enhance your experience with our mobile testing and debugging services. When you're working with our testing tools or reviewing app performance reports, cookies help us maintain your session and remember your preferences.

Types of Cookies We Use

Cookie Type Purpose Duration Can Be Disabled
Essential Cookies Required for basic site functionality, login sessions, and security Session to 1 year No - Required for service
Analytics Cookies Help us understand how visitors use our testing platform 2 years Yes - Can be rejected
Preference Cookies Remember your dashboard settings and testing tool preferences 1 year Yes - Can be rejected
Marketing Cookies Track visits across websites to show relevant service information 1-2 years Yes - Can be rejected

Essential Cookies Cannot Be Disabled

Essential cookies are necessary for our mobile app testing platform to work properly. These include cookies that keep you logged in, remember items in your testing queue, and maintain security protocols. Without these cookies, you wouldn't be able to access your account or use our debugging tools effectively.

Examples of essential cookies: session identifiers, security tokens, load balancing cookies, and basic functionality cookies that remember if you've completed required setup steps.

How We Use Cookie Data

When you use our mobile app testing services, cookies help us provide a better experience. For instance, when you're running tests on multiple devices, cookies remember which test configurations you prefer and which reports you've already reviewed.

  • Maintaining your login session while you work with testing tools
  • Remembering your dashboard layout and preferred testing parameters
  • Tracking which app builds you've tested to avoid duplicate work
  • Understanding which features of our platform are most valuable to developers
  • Measuring performance to ensure our testing tools run smoothly
  • Identifying technical issues that might affect your testing workflow

We don't sell cookie data to third parties. The information helps us improve our mobile testing services and fix bugs more quickly. If you're a regular user of our debugging tools, cookies help us recognize patterns that might indicate system issues before they affect your projects.

Data Retention and Storage

Different cookies have different lifespans based on their purpose. Session cookies expire when you close your browser, while persistent cookies may last up to two years. We regularly review and clean up old cookie data as part of our data management practices.

Analytics cookies typically retain data for 24 months, which gives us enough information to identify trends in how developers use our testing platform. Preference cookies last for one year, so your dashboard settings remain consistent unless you clear them manually.

All cookie data is stored securely using industry-standard encryption methods. We follow the same security protocols for cookie storage as we do for our mobile app testing data, ensuring your information remains protected.

Third-Party Services

Some cookies on our site come from third-party services that support our mobile testing platform. Google Analytics helps us understand website usage patterns, while our customer support chat system uses cookies to maintain conversation history.

When you reject non-essential cookies through our control panel, we also disable third-party tracking cookies. However, some third-party services may set their own cookies directly. You can manage these through your browser settings or by using browser extensions that block tracking.

We work with service providers who meet our privacy standards, but each third-party service has its own cookie policy. We recommend reviewing the privacy policies of any external services you interact with through our platform.

Managing Cookies in Your Browser

Beyond our cookie control options, you can manage cookies directly in your browser settings. Most browsers allow you to block all cookies, block only third-party cookies, or get notifications before cookies are set.

Keep in mind that blocking all cookies will prevent you from using many features of our mobile testing platform. You won't be able to stay logged in, and the system won't remember your testing preferences or project history.

If you use multiple browsers or devices to access our services, you'll need to set cookie preferences separately for each one. Browser settings don't sync across different applications or devices automatically.

Questions About Our Cookie Policy?

If you have questions about how we use cookies or need help managing your preferences, our team is happy to help.

Email us at support@koinly.co.com

126 River Rd, New Bedford, MA 02745, United States

Last updated: January 2025